The home inspection industry is competitive, but standing out doesn’t mean you have to lower prices. The real advantage? Turning every inspection into an opportunity to deliver more value – and boost your revenue while you’re at it.
That’s where value-added services come in.
ISN makes it easy to create, promote, and track these add-ons, helping you turn extras into income and set yourself apart in the process.
What are value-added services and why should you care?
Value-added services are inspections that go beyond your standard checklist. They don’t just benefit your business, they boost your bottom line.
Some popular value-added options include:
- Environmental testing: Radon, mold, lead, asbestos
- System-specific inspections: Sewer scope, HVAC, pool/spa, well water testing
- Warranty or recall services: Appliance checks, RecallChek
Take this example: If your average inspection is $400 and you upsell a $150 sewer scope on just three inspections per week, you’re looking at $450 in additional weekly revenue – that’s more than $23,000 a year, without adding a single extra appointment on your calendar.
It’s smart business for you and a better experience for your client.
Build packages that sell themselves
When clients book online, they’re already expecting to see options. Bundling your most relevant services into packages makes it easy for them to choose more – without the pressure of a sales pitch.
ISN makes it easy to build and manage them, so you can present value-added services in a way that feels clear and helpful, not cluttered. You can create high-converting packages and tailor them to your typical inspection types and regional needs. The key is clarity and naming.
Name your packages in a way that conveys value. For example:
- Essential Package: Standard inspection + Wind Mitigation + 4-Point
- Comprehensive Package: Standard inspection + Sewer Scope + Termite
- Healthy Home Package: Standard inspection + Mold + Air quality
Then, let ISN’s backend do the heavy lifting. Using the Packages and Upsells feature, you can create tailored bundles and configure logic settings to automatically display services your assigned inspectors are qualified to perform. Everything is controlled in Settings > Office Settings > Services & Packages.
The result? Clients get relevant options. Your team avoids mix-ups. And every inspection has the potential to drive more revenue.
Make your upsells impossible to miss
Upsells shouldn’t be hidden behind fine print. ISN puts your offerings front and center with colorful, clickable Calls To Action right inside your online scheduler. Clients can choose add-ons before confirming the appointment, and you can use approachable, benefit-driven language like:
“Want extra protection from future surprises? Add a sewer scope.”
“Older home? Consider mold and radon testing for peace of mind.”
It’s a frictionless way to let clients upgrade their inspection – no pushy sales tactics required.
Use data to drive smarter upsells
You can’t improve what you don’t measure.
ISN’s Inspection Upgrade Report gives you visibility into what’s selling, what’s not, and where to adjust. You’ll see total upsell revenue over time, compare how packages are performing, and spot patterns in what clients are actually booking.
Let’s say most clients choose your “Comprehensive Package” and also add mold testing – that’s a cue to build it into the bundle. If another upsell barely gets picks, you might want to revisit the CTA, move its placement, or remove it altogether.
The takeaway? Your data tells a story. Use it to sharpen your service mix, improve your packages, and grow your revenue more strategically.
Start simple, then scale
You don’t need 10 upsells to get started. Start with one or two services that clients frequently ask about. Add them to your ISN setup, create a package around them, and keep an eye on the data. From there, you can add, adjust, or promote depending on what’s resonating.
Want to get traction fast? Try a limited-time promo like “Add a sewer scope this month and get $25 off.”
More value, same calendar
With the right tools, you don’t need to inspect more homes to earn more revenue. You just need to offer more value per inspection – and ISN gives you everything you need to do just that. From packaging and presentation to insights that help you fine-tune, we’re here to help you turn extras into income, without the extra effort.