ISN, Palmtech, or Home Inspector Pro: Which home inspection software is right for you?
Choosing home inspection software? Here’s how Inspection Support Network (ISN), Palmtech, and Home Inspector Pro (HIP) stack up – covering report writing, scheduling, automation, pricing, and who each platform fits best.
At a glance
Each of these home inspection software platforms brings something unique to the table – whether you’re focused on automation, simplicity, or advanced reporting tools.
| Category | Inspection Support Network (ISN) | Palmtech | Home Inspector Pro (HIP) |
|---|---|---|---|
| Core focus | All-in-one operations (scheduling, payments, marketing) + report writer | Streamlined report writer + basic business tools | Robust report writer + business suite (HIP Office) |
| Standout | Automation & marketing workflows; AI Comment Helper and AI Image Defect Detector | Ease of use; fast setup | Highly customizable reporting; flexible deployment |
| Best fit | Growing companies needing automation & agent/client workflows | Solo/small teams prioritizing simplicity | Inspectors wanting deep reporting + solid business layer |
Feature breakdown
Let’s compare how each home inspection software handles the core tasks inspectors rely on most:
Report writing and templates
- ISN: Built-in report writer with customizable templates, media support, and AI-powered tools like the Comment Helper and Image Defect Detector to finish reports faster and stay consistent.
- Palmtech: Template-driven with photo and video capture, voice input, and simple editing and delivery.
- HIP: Highly flexible templates with multiple summary styles, 360° image/video support, and smooth desktop/mobile workflows.
Mobile and multi-device
- ISN: Cloud-based and accessible from any browser or mobile device with real-time syncing.
- Palmtech: Works seamlessly on phone, tablet, and desktop.
- HIP: iOS/Android mobile apps plus Windows/Mac desktop integration for easy field-to-office syncing.
Scheduling and automation
- ISN: Full scheduling suite with online booking, blackout times, reminders, client & agent communication, and robust automation.
- Palmtech: Calendar and agreement tools with light automation.
- HIP: HIP Office adds scheduling, digital contracts, automated messages, audit trails, and financial tracking.
Payments and contracts
- ISN: Integrated card and ACH payments, digital contracts and signatures, and optional pay-at-close offerings via Guardian Inspection Payments FlexFund.
- Palmtech: Digital agreements, signatures, and built-in payment processing.
- HIP: Online contracts and signatures with the ability to hold reports until payment; integrated payment processing.
Analytics and marketing
- ISN: Dashboards, agent tracking, built-in email/SMS marketing automation, and performance insights by inspection fee and type.
- Palmtech: Core business metrics and simple reporting.
- HIP: Financial reporting and audit trails with integrations to expand marketing workflows.
Integrations and ecosystem
- ISN: Connects with leading report writers (including Palmtech and HIP) and popular business tools.
- Palmtech: Integrates with ISN, Guardian Inspection Payments, and Inspector Services Group.
- HIP: Syncs with ISN and a range of add-ons for hosting, payments, and automation.
Support and onboarding
- ISN: Chat, phone, and email support, plus webinars, how-to videos, and guided onboarding.
- Palmtech: Free tech support, documentation, and video tutorials.
- HIP: Phone, email, and chat support with a detailed help center and remote assistance.
Pricing (2025)
ISN’s per-inspection pricing scales efficiently for higher volumes, while Palmtech’s flat per-user pricing is predictable for smaller teams. HIP offers both subscription and one-time license options with an Office add-on.
| Platform | Plan / model | Price | Notes |
|---|---|---|---|
| ISN | Per-inspection | $7.25 (first 50) → $5.50 (next 50) → $3.75 (100+) | 30-day free trial |
| Palmtech | Monthly | $50 per user / month | Free trial includes 5 inspections; all features included; free support; cancel anytime |
| Palmtech | Annual | $500 per user / year | Includes 5 free inspections in trial; saves $100 vs monthly |
| Home Inspector Pro | Subscription | $74 / month | 30-day free trial; desktop + mobile; includes scheduling, payments, delivery |
| Home Inspector Pro + HIP Office | Subscription | $89 / month | 30-day free trial; adds advanced scheduling, automation, extra integrations |
| HIP (one-time) | Foundation package | $999 (software) + Office $50/mo or Lite $29/mo | Includes 2 years of support |
Strengths and weaknesses
| Platform | Strengths | Weaknesses |
|---|---|---|
| ISN | Powerful automation and marketing; integrated report writer with AI assist; scalable multi-inspector workflows | Learning curve; per-inspection fees may make cost less predictable |
| Palmtech | Simple and fast to adopt; all features included; clear pricing | Less advanced automation than ISN; may not meet needs of larger firms |
| HIP | Extremely flexible reporting; desktop + mobile; HIP Office adds strong business features | Full power requires learning; Office tier adds to monthly cost |
What is the top home inspection software and which is best for you?
The right home inspection software helps you save time, stay organized, and deliver better experiences for every client.
- Need a full operations backbone with marketing automation? Explore ISN.
- Want a simple, all-in-one report writer with clear pricing and basic business management tools? Explore Palmtech.
- Prefer deep report customization with integrated business tools? Explore Home Inspector Pro (and HIP Office if you need automation).
FAQs
Do ISN’s business management tools work with other report writers?
Yes. Many inspectors manage their operations in ISN while using Palmtech or HIP for report writing.
Which platform is fastest for onsite reporting?
All three support mobile workflows. Palmtech emphasizes speed, HIP offers flexibility, and ISN’s AI tools – Comment Helper and Image Defect Detector – help inspectors finish reports faster without sacrificing detail.
Which platform has the best pricing?
Each platform takes a different approach. ISN’s per-inspection model scales with your workload, Palmtech offers predictable subscription pricing, and HIP provides both subscription and one-time purchase options. Consider your inspection volume, automation needs, and preferred payment setup.