The ISN platform is as robust as all-in-one home inspection software comes. In 2023, we dedicated many product, design, and engineering resources into making ISN even better with more features, faster speeds, and improved stability. In doing so, we’ve upgraded our back-end infrastructure to ensure the ISN platform is reliable no matter where you utilize our solution — desktop, mobile, or tablet.
Meanwhile, our native app didn’t offer the power, flexibility, and ease of use that inspectors deserve. We knew it wasn’t a finished product by any means. Over time, we’ve listened to your feedback across the platform and are excited to share what’s new for you today:
As always, we’re continuing to make investments in the ISN platform and look forward to sharing them with you throughout 2024. For now, say hello to the revamped ISN App and our six most requested platform updates.
The ISN app is not only new and improved, it’s completely revamped. Today’s news breaks down the functionality for all ISN users and owners.
Introducing a new layer of security and convenience with biometric authentication for accessing the app.
Enhanced capabilities ensure the app remains fully functional even in areas with limited or no internet connectivity. Use your biometrics log–in to stay in sync, even when offline.
A more intuitive and user-friendly interface with quick actions to streamline your navigation process, such as Write Report, Reschedule Inspection, Contact Customer, and Contact Agent.
Simplified editing processes and a new, efficient approach to report writing, complemented by the innovative ISN Report Writer. What else is new?
Our agenda view is larger with color-coded tabs that show your inspections for the chosen day, aligning with your inspector assignments for easy and clear schedule management. Not only that, but it’s now easier to switch between the calendar and the map/agenda. Simply close the new bottom sheet and voila! You’re right back on the map.
The new calendar view also gives you:
Direct integration of navigation features within the app to facilitate hassle-free travel to inspection locations.
These screens have been overhauled for better clarity and more comprehensive information access. In particular:
A new feature to accurately track and log time spent on each inspection, enhancing time management and reporting accuracy. This added functionality makes it easier to refer to past appointments and become more efficient with future inspections.
A tailored dashboard providing key business statistics, designed to aid in strategic decision-making and business growth. Think of it as your one-stop source to view:
An innovative solution for business owners to view all inspector appointments in a unified, color-coded calendar, enhancing operational oversight. This feature is beneficial for all ISN accounts, but can only be accessed by the Owner user.
Whether you’re a new or established home inspector, these six enhancements are the most requested and we’re proud to make the ISN platform simpler and easier to use so your firm can grow revenue and scale.
Note: The following updates are now available in the ISN desktop application, not the mobile app.
But wait – that’s not all! In addition to the six most requested features above, we deployed these 17 (yep, we said it, 17!) updates too:
It’s one thing to read about the product updates, but another to experience them. Download the new and improved ISN app today — it’s the best yet! You’ll be glad you did.
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